Service System
Full lifecycle support from pre-sales to after-sales
Full Lifecycle Service
01
Site Survey
On-site measurement, layout assessment
02
Solution Design
Custom design with 3D modeling confirmation
03
CNC Manufacturing
In-house processing with full quality control
04
Shipping & Installation
Professional team on-site, minimal production disruption
05
Commissioning
Unit-by-unit calibration, performance verification
06
Training & Handover
Operation & maintenance training, complete documentation
Warranty Commitment
≥ 1 year
Warranty Period
Within 2 hours
Response Time
Within 24 hours
On-Site Arrival
1%-3% included
Spare Parts
Free
Technical Training
On-demand visits
Regular Inspection
After-Sales Service
Warranty ≥ 1 year
Free repair and replacement for non-human factors during warranty
Response within 2 hours
Response within 2 hours of fault notification
On-site within 24 hours
Engineer on-site within 24 hours for emergencies
Spare Parts & Training
1%-3% spare parts included, free operation & maintenance training